Organizations that need flexible ways to meet their human resource needs may want to consider cross-training employees. Cross-training involves teaching employees the skills required to perform job functions beyond their current job roles.
The benefits of cross-training for organizations may include:
- Accomplishing more work with fewer employees
- Greater workforce scheduling flexibility
- Assurance that critical organizational skills are in place
- Increased productivity
- Reduced turnover
The benefits of cross-training for employees may include:
- Greater job satisfaction
- Improved morale
- Career growth opportunities
Cross-training analysis begins with developing competency maps of the jobs to be considered for cross-training. This is followed by identifying skills for cross-training, and developing a competency-based training plan.
The Competency Group team members are experts in conducting cross-training analysis.