Cross-Training Analysis

Organizations that need flexible ways to meet their human resource needs may want to consider cross-training employees. Cross-training involves teaching employees the skills required to perform job functions beyond their current job roles.

The benefits of cross-training for organizations may include:

• Accomplishing more work with fewer employees
• Greater workforce scheduling flexibility
• Assurance that critical organizational skills are in place
• Increased productivity
• Reduced turnover

The benefits of cross-training for employees may include:

• Greater job satisfaction
• Improved morale
• Career growth opportunities

Cross-training analysis begins with developing competency maps of the jobs to be considered for cross-training. This is followed by identifying skills for cross-training, and developing a competency-based training plan.

The Competency Group team members are experts in conducting cross-training analysis.